Before you begin
Starting up a Trezor device is straightforward, but a few preparatory steps will save time and keep you safe. Purchase only from authorized retailers. Have a clean, offline surface to record your recovery seed, and plan for a secure backup — ideally a metal backup plate or another fireproof solution. Keep your computer free of unknown software and browser extensions while setting up the device.
Step-by-step setup
1. Unbox and inspect. Confirm packaging and tamper seals are intact. Verify the device model and serial number match any information provided with the order.
2. Download Trezor Suite. For the smoothest setup, download Trezor Suite or use the web-based app. Suite provides firmware management, device setup, and a clean UI for sending and receiving funds.
3. Connect the device. Use the supplied USB cable. The device will display a welcome message and prompt you to continue in Suite. Only follow on-device prompts—do not rely on third-party instructions shown in browsers.
4. Create a new wallet or restore. Choose "Create new" if you’re starting fresh. The device will generate a recovery seed; write it down exactly and in order. Alternatively, select "Recover wallet" if you have an existing recovery phrase. Never enter your seed into any website or message—it belongs only on the device and in your secure backup.
5. Confirm and backup the recovery seed. The device will ask you to verify the words. Use the supplied recovery card or a metal backup. For detailed metal backup options, see the backup section below.
6. Set a PIN and optional passphrase. Choose a PIN that balances memorability with strength. A passphrase adds another security layer—treat it as an extra secret, not something to store on a computer. Losing the passphrase is equivalent to losing access to funds protected by it.
7. Update firmware. After setup, check for firmware updates in Suite. Update only through official channels and follow on-device prompts. Never interrupt a firmware update mid-process.
Downloads & checksums
Always download installers from the official sources: trezor.io/start, suite.trezor.io, or the Bridge page. Verify signatures and checksums where provided to detect tampered files.
Backup your recovery
Your recovery seed is the master key to your funds. Use a robust, long-term backup method: a metal backup plate resists fire, water, and time — many vendors offer stainless steel solutions. Store backups in secure locations, ideally geographically separated, and consider the legal/privacy implications of where you keep them.
Security best practices
- Buy devices only from official channels and verify packaging.
- Never share your recovery seed or passphrase with anyone.
- Confirm addresses on the device screen when sending or receiving funds.
- Keep firmware and Bridge/Suite updated for security improvements.
- Use a hardware-enforced PIN and consider a passphrase for additional separation.
- Use dedicated browser profiles when interacting with high-value accounts.
Using your device
To receive funds, create a new receiving address in Suite and double-check it on the device screen. To send, assemble the transaction in Suite and confirm details on-device. For Bitcoin users, explore coin control and UTXO selection to manage privacy and fees. Trezor Suite supports many coins and token types; consult the wiki for specifics.
Troubleshooting common issues
If your device isn’t detected: try a different USB cable/port, ensure Bridge is installed and running, restart the browser, or reboot your system. If a firmware update fails, consult support for recovery instructions and avoid repeating risky actions that might further corrupt the device.
Advanced options
For multisig, enterprise, or developer workflows, integrate Trezor with specialized wallets or use the Trezor GitHub for developer tools and libraries. Bridge provides a consistent local API for web integrations and simplifies cross-platform development.
FAQ
Q: Can I use my Trezor without Trezor Suite?
A: Yes — advanced users can use other compatible wallets, but Suite is recommended for most users as it bundles firmware updates, backups, and a unified interface.
Q: What if I lose my recovery seed?
A: Without the seed (and any passphrase), you cannot recover funds. Keep multiple secure backups and test restores on expendable devices if you want extra confidence.
Support & resources
Official resources: Start, Trezor Suite, Bridge, and the Trezor Wiki. For security audit details, consult the security page. If you need help, open a ticket at the support center and never disclose your recovery seed or passphrase when requesting assistance.
Congratulations — you’re ready to use your Trezor device. Follow these steps carefully, and treat your recovery seed as the highest-value secret you own.